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Frequently Asked Questions

How do I set up Hades to block apps?

After completing onboarding, follow the in-app Shortcuts setup guide. You'll create an iOS Shortcut automation that triggers Hades when you try to open blocked apps.

Why do I need to use iOS Shortcuts?

Due to iOS privacy restrictions, apps cannot directly monitor which apps you open. Using Shortcuts automation is the only way to create this functionality while respecting your privacy.

Can I change which apps are blocked?

Yes! Go to Settings in the app to modify your blocked apps list. You'll need to update your Shortcut automation to match.

How do I cancel my subscription?

Subscriptions are managed through Apple. Go to Settings → [Your Name] → Subscriptions → Hades → Cancel Subscription. You'll retain access until the end of your billing period.

How do I restore my purchase on a new device?

Open the app and go to the paywall screen. Tap "Restore Purchase" at the bottom. Make sure you're signed in with the same Apple ID used for the original purchase.

The intervention isn't appearing when I open blocked apps

Make sure your Shortcut automation is set up correctly and that "Ask Before Running" is turned OFF. Also verify the app names in your automation match exactly.

Can I get a refund?

Refunds are handled by Apple. Visit reportaproblem.apple.com to request a refund for any App Store purchase.

Request Account Deletion

If you'd like to delete your account and all associated data, please email us at destangokalp@gmail.com with the subject line "Account Deletion Request" and include the email address associated with your account.

We will process your request within 30 days and confirm once your data has been deleted.